At Tacitah Beauty, your privacy matters. This Privacy Policy explains how your personal information is collected, used, and protected when you visit our website, book a treatment, or contact us. We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Tacitah Beauty is a sole trader business offering professional beauty treatments in a private home salon.

Business Name: Tacitah Beauty
Address: 16 Henderson Road, Warwick, CV34 5AQ
Email: tacitahbeauty@gmail.com
Website: www.tacitahbeauty.com

If you have questions about this policy or your data, please contact us directly.

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2. What Information We Collect

We may collect the following personal information when you interact with us:

• Contact details: name, email, phone number

• Booking details: treatment type, appointment date and time

• Health information: allergies or relevant medical details for safe treatment

• Payment information: handled securely by third-party platforms (we do not store card details)

• Website data: IP address, browser type, and pages visited (via cookies)​

 

3. How We Use Your Information

We use your personal data to:

• Book and manage your appointments

• Personalise your treatments safely and effectively

• Send booking confirmations and reminders

• Respond to enquiries or service requests

• Meet legal and insurance requirements

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We do not use your data for any unrelated or unauthorised purposes.

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4. Lawful Basis for Processing

We collect and process data under these lawful bases:

• Contract: to fulfil your treatment booking

• Consent: for optional marketing or updates

• Legal obligation: for insurance, safeguarding, or tax records

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5. How We Store & Protect Your Data

All client data is stored securely and only accessed by the business owner.
We use trusted third-party platforms (e.g. for booking and payments) that are GDPR-compliant and encrypted.

Your data will never be sold or shared with unauthorised parties.

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6. Data Retention

We retain your data for the following periods:

• Client/booking details: up to 7 years (for insurance/legal purposes)

• Emails/messages: up to 24 months, unless needed longer

• Health information: kept only while relevant to your treatment

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7. Your Rights

You have the right to:

• Access the personal data we hold

• Request corrections or deletion

• Withdraw consent at any time

• Object to or restrict processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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To exercise your rights, please email: tacitahbeauty@gmail.com

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8. Cookies

Our website may use cookies to improve user experience and monitor website traffic.
You can manage or disable cookies through your browser settings at any time.

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9. Third-Party Services

We may use the following GDPR-compliant third parties to deliver services:

• Booking platforms 

• Website hosting

• Payment processors 

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These platforms may collect limited personal data needed to fulfil your appointment or payment securely.

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10. Updates to This Policy

This Privacy Policy may be updated occasionally to reflect changes in services, legal requirements, or technology.
The most recent version will always be published on our website.

By using this website or booking an appointment, you agree to the terms of this Privacy Policy.

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